FAQs
Frequently Asked Questions
Q: How many hours are the inflatable rentals?
A: Our rentals are for the day. No price difference or hourly rental. You rent the bounce house for the day. Our deliveries start as early as 7am-8am with pickups done before nightfall.
Q: Is there a deposit required to book?
A: Yes, deposits are 50% of the total price. Deposits are nonrefundable. If your event is canceled due to weather, you may reschedule valid for 1 year of your booking date. No refunds on deposits.
Q: What if I have to cancel my event?
A: Deposits are nonrefundable for any cancelled events. If your event is canceled due to weather, you may reschedule valid for 1 year of your booking date. No refunds on deposits.
Q: What payments do you take?
A: Debit/Credit Cards, Zelle, Apple Pay, Google Pay. If paying by cash, we ask that you have the exact change as we do not carry cash.
Q: What surfaces do you setup on?
A: We can setup on grass (Best for Kids and one of our favorites), dirt, asphalt, and concrete. Sorry, but we cannot setup on any type of rocks as the constant rubbing will wear through the vinyl.
Q: Do I need an extension cord?
A: We require a power source within 50ft of setup. Anything longer than 50ft., you must supply addition extension cord.
Q: What if we don't have power in our area of setup?
A: You may rent a generator from us for the event. 6500 Watt Portable Generator
Q: Waterslides, Do you supply a hose?
A: We supply the sprinkler system for all of our units, unfortunately you will need a water hose that reaches the unit in the place it will be setup. We do not supply water hose as we would need many feet of hose for some locations.
Q: Do you setup tables and chairs?
A: We deliver all items to the event location, but setup of tables and chairs will be an additional fee with required layout of the setup..
The only items we must setup to ensure safety are as follows: Tents, Canopies, Dance Floors, Inflatable Units, Photo Booths, and Sound Rentals.
Q: My area isn't listed... Would you still deliver?
A: We may deliver to your area based on the items or service you are interested in. Please Contact Us for more information.
Have more questions? Reach out on our Contact Us page or by call/text 661-972-8578